Refund and Returns Policy

Our Commitment

At nutritionco, we strive to provide high‑quality nutritional products and a positive shopping experience. If you are not completely satisfied with your purchase, this policy outlines the conditions under which we will accept returns and issue refunds.

Eligibility for Returns

General Conditions

To be eligible for a return, the item must:

• Be unused, unopened, and in its original packaging.
• Be returned within 30 days of the delivery date.
• Have a valid proof of purchase (order confirmation or receipt).

Non‑Returnable Items

The following products cannot be returned or refunded:

• Products that have been opened, used, or damaged after delivery.
• Personalized or custom‑blended supplements.
• Items purchased on clearance or marked as final sale.

Return Process

Initiating a Return

Contact our support team at [email protected] within the 30‑day window to request a return authorization. Include your order number, the item(s) you wish to return, and the reason for the return.

Shipping the Return

Once approved, you must ship the item(s) to the following address:

4169 South Franklin Terrace
Cleveland, Ohio 44137
United States

Use a trackable shipping method and retain the shipping receipt. You are responsible for the cost of return shipping unless the return is due to a defect or error on our part.

Refunds

Processing Time

Refunds are processed after we receive and inspect the returned item(s). Approved refunds will be issued to the original payment method within 7‑10 business days.

Refund Amount

The refund will include the purchase price of the returned item(s) minus any shipping charges, unless the shipping charges were a result of a defective product or an error on our part.

User Responsibilities

When purchasing from nutritionco, you agree to:

• Provide accurate contact and shipping information.
• Review product descriptions and ingredients before purchase.
• Comply with all applicable laws and regulations regarding the use of nutritional supplements.
• Notify us promptly of any issues with your order.

Contact Information

If you have questions about this Refund and Returns Policy, please contact us:

Email: [email protected]
Phone: +1 (440) 411-2366
Address: 4169 South Franklin Terrace, Cleveland, Ohio 44137, United States

Legal Disclaimer

This Refund and Returns Policy is governed by the laws of the State of Ohio, United States. nutritionco reserves the right to modify this policy at any time without prior notice. Continued use of the website after changes constitutes acceptance of the revised terms.